Privacy Policy — Tell Your Problem

Our promise

Tell Your Problem is built on a simple promise: you remain completely anonymous. We do not ask for your name, email address, or any personal information. We do not sell or share your data.

What we collect

When you submit a story, we store only the text you write and the category you select. We do not store your IP address, browser fingerprint, or any device information.

We use Microsoft Clarity and Google Analytics to understand how visitors interact with our site. Clarity records anonymized session data (mouse movements, clicks, scrolling) to help us improve the user experience. Google Analytics tracks page views and visitor behavior in aggregate. Neither service collects your name or personal identity. You can learn more about how Microsoft handles Clarity data at Microsoft Clarity Privacy and opt out at Microsoft's Privacy Dashboard. You can learn more about Google Analytics data at Google's partner site policy.

Cookies

We do not use tracking cookies. Google AdSense, Google Analytics, and Microsoft Clarity may set cookies for their core functions. Cloudflare Turnstile (our security check) may set a minimal cookie to verify you are human — these are anonymous and not used for tracking.

Google AdSense

We use Google AdSense to display ads. Google may use cookies and device identifiers to serve personalized ads based on your browsing history. You can opt out of personalized advertising by visiting Google's ad settings page.

Your California privacy rights (CCPA)

If you are a California resident, you have the right to request disclosure of what personal information we collect, the right to request deletion of your data, and the right to opt out of the sale of your personal information. We do not sell personal information.

Data retention

Stories you share remain on our site indefinitely unless we choose to remove them. There is no account system, so we cannot delete individual stories on request — every submission is truly anonymous.

Third-party services

We use Supabase to store submitted stories, Cloudflare to host and secure the site, Microsoft Clarity for analytics, and Google Analytics for site usage tracking. All services have their own privacy policies and security measures.

Contact

This is a personal project built with care. If you have any concerns, we appreciate your understanding.

Last updated: July 2026